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Lens

How we look at a specific question, a metric, a method, a category of work, and what that lens reveals. Lens pieces are less argumentative than Worldview pieces and more practical. They’re the kind of thing you’d read if you have a specific question ("how should I think about CAC?" or "what does 'AI in marketing' actually mean for a mid-market company?") and want a clear, opinionated answer. If you’re here because you have a specific question, start in this lane.

The monthly email

One email a month. Worth opening.

The marketing, RevOps, and CX news that matters to mid-market leaders, what we're writing about, and a note from our CEO. Unsubscribe anytime.

November 3, 2015

How to Better Understand Your Customers with Social Media Tools

The world of e-commerce is incredibly competitive, and getting the attention of potential customers, and keeping the loyalty of current ones is…

Nikki Bisel

October 28, 2015

How to Make Your SEO Count in a Mobile World

How are you reading this article? Are you sitting at a computer? Are you killing time between meetings on your tablet? Maybe…

Nikki Bisel

October 1, 2015

Why SEO is Important For Your Business

Your business needs SEO to function, like we need caffeine. But why is SEO important? Let’s talk about what SEO (search engine optimization) is…

Nikki Bisel

September 23, 2015

5 Tips for Creating an Authentic Brand

All companies want a brand that sticks. They want to create an idea that customers can latch onto and love, one that…

Nikki Bisel

September 17, 2015

How to Handle Customer Complaints Online

  You put everything into building and maintaining your brand image. We know you are attached to your work and your company.…

Nikki Bisel

September 10, 2015

7 Tips for Hiring an SEO Firm

It is the fear that keeps small business owners up at night. It is the nagging pit in their stomach. Despite all…

Nikki Bisel

August 28, 2015

Painting a Picture: Visual Content Matters

We all know that visual content is key to selling any product or service. Images are exceedingly powerful vehicles for engaging, reaching…

Nikki Bisel

August 14, 2015

How influential is Color? What Your Logo Color Says About You

Colors change our experiences; they add to our senses; they make us feel certain ways. There are many factors that affect our  preferences…

Nikki Bisel

August 6, 2015

I Got 99 Problems But The Conversion Ain't One

♪ If you re having conversion rate problems, I feel bad for you a ton. I got ninety-nine problems but the conversion…

Nikki Bisel

July 30, 2015

4 Email Marketing Tips to Get Your Messages Opened

Whether you are  looking to sell more products, a small business owner looking to expand your clientele, or freelancer selling your services,…

Nikki Bisel

July 24, 2015

6 Simple Twitter Tips for the Beginner

If you want to showcase yourself, grow an audience and make connections, then you most likely will benefit from using Twitter. The…

Nikki Bisel

July 2, 2015

Top 5 Apps for Community Managers

Community Mangers, Copywriters, Social Media Managers…whatever the title, we handle a lot of communication, whether it’s blog content, photography, social engagement or…

Nikki Bisel