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Short reads. What just happened in marketing, technology, or the broader business landscape, and how it affects mid-market companies. Brief pieces are published when something actually warrants saying, not on a content calendar. Most of what shows up in marketing news is noise; we publish only when a mid-market CEO would benefit from knowing about it. If you’re here because you saw a headline and wonder whether it matters to you, start in this lane.
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October 2026 RevOps News: Trends & Insights
October 2026 RevOps news: Salesforce and HubSpot bet on context, Clay hits $7.1B, Microsoft kills release waves. What it means for your…

October 2026 Marketing News: Trends & Insights
October 2026 marketing news for operators: AI Max takeover, the FTC's Amazon ad suit, AI search reporting, ChatGPT ads, and the events…

October 2026 CX News: Trends & Insights
Salesforce buys Fin, Zendesk goes specialist, and just 9% of support chats run on AI alone. Our read on October 2026 CX…

September 2026 CX News: Trends & Insights
The customer satisfaction index just posted its sharpest drop since the pandemic. Complaint rates hit an all-time high, roughly double where they…

September 2026 RevOps News: Trends & Insights
Two things are true about AI in revenue operations right now, and the industry keeps insisting you pick one. Salesforce just crossed…

September 2026 Marketing News: Trends & Insights
September is the month the training wheels come off, except it turns out the training wheels were the steering. Google starts automatically…

August 2026 CX News: Trends & Insights
Salesforce Buys the Best Independent AI Support Agent on the Market Salesforce signed a definitive agreement in mid-June to acquire Fin, the…

August 2026 RevOps News: Trends & Insights
HubSpot Quietly Renames Its Way Into Quote-to-Cash In its June-into-July release wave, HubSpot rebranded Commerce Hub as “Revenue Hub” and pushed a…

August 2026 Marketing News: Trends & Insights
Google Will Now Tell Everyone Your Ad Was Made by a Robot Google is rolling out AI disclosures on ads across Search,…

July 2026 CX News: Trends & Insights
Salesforce Buys Fin for $3.6B — Then Undercuts It Ten Days Later The CX platform wars produced their loudest week of the…

July 2026 RevOps News: Trends & Insights
Salesforce Pays $3.6B for Fin — and the Agentic Land-Grab Comes for Service On June 15, Salesforce signed a definitive agreement to…

July 2026 Marketing News: Trends & Insights
Google Rewrites the Rules on July 1 — And Hands You the Liability Google's updated Google Ads Terms of Service take effect…