Can we hire you just for the diagnostic?
No, but not for the reason you might think. The diagnostic is the first phase of an ongoing engagement, and the value compounds from there. We’re confident enough in what we produce that we’re banking on a simple outcome: once you’ve seen what the diagnostic surfaces, you’re going to want us to be the ones who put it into action. If we’re wrong about that, the engagement ends. We have never been wrong about that.
What if the diagnostic uncovers something we aren’t ready to tackle?
That’s common. The roadmap sequences what matters most and what gets addressed early. Some initiatives wait until the foundation is in place. Some get deprioritized entirely if the business changes. The roadmap is a living document: we revisit it quarterly and reset it every year.
Is there a long-term contract?
No. We believe in the work we do, which is why after the three-month diagnostic and strategy period, everything is month to month.