Can we hire you just for the diagnostic?
No, but not for the reason you might think. The diagnostic is the first phase of an ongoing engagement, and the value compounds from there. We’re confident enough in what we produce that we’re banking on a simple outcome: once you’ve seen what the diagnostic surfaces, you’re going to want us to be the ones who put it into action. If we’re wrong about that, the engagement ends. We have never been wrong about that.
Is there a long-term contract?
No. We believe in the work we do, which is why after the three-month diagnostic and strategy period, everything is month to month.
What happens to our current agency?
It depends on what the diagnostic finds. Sometimes an agency keeps a channel it runs well and reports into our measurement layer. Sometimes the work consolidates with us. Either way, we’ll tell you which and why.
Can we keep our marketing coordinator or team?
Often, yes, and often it’s the right move. We work alongside internal teams all the time. The diagnostic shows what your team should own, what we should own, and what should stop.