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Lens

How we look at a specific question, a metric, a method, a category of work, and what that lens reveals. Lens pieces are less argumentative than Worldview pieces and more practical. They’re the kind of thing you’d read if you have a specific question ("how should I think about CAC?" or "what does 'AI in marketing' actually mean for a mid-market company?") and want a clear, opinionated answer. If you’re here because you have a specific question, start in this lane.

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The marketing, RevOps, and CX news that matters to mid-market leaders, what we're writing about, and a note from our CEO. Unsubscribe anytime.

August 10, 2011

Content Doesn’t Win. Optimized Content Wins.

"Content doesn't win.  Optimized content wins." - Li Evans The old adage, "Content is king," is still used regularly in the digital…

Nikki Bisel

July 11, 2011

6 Reasons Your Business Needs to Use Social Media

We've all heard about social media.  We've heard success stories and tales of epic failures.  So how do you know if you…

Nikki Bisel

May 10, 2011

10 Ways to Locate and Target Your Most Valuable Customers

The Internet, with the right mindset and the right tools, can be your most efficient, effective, and convenient means of generating quality…

Nikki Bisel

April 4, 2011

15 Ways to Make Your Website Do the Work for You

Let's talk about business. When a client calls, do you answer it?  If a deadline is approaching and a project's not finished,…

Nikki Bisel

March 24, 2011

18 Search Engine Optimization Techniques You Should Already Be Using

Search engine optimization is one of those tedious processes that most business owners don't want to do themselves.  To make it a…

Nikki Bisel

November 9, 2010

What Goes on Behind the Scenes of Your New Website?

You may have seen your quote or invoice itemized out into design tasks and development tasks.  "What's the difference?," you might ask. …

Nikki Bisel

October 28, 2010

10 Ways to Make Your Call to Action Actually Call the User to Act

All too often, businesses think they have an effective call to action on their website only to find out that no one…

Nikki Bisel

October 13, 2010

Ten Reasons Your Branding is No Good

Your brand is no good if: You have no colors or fonts associated with your business: Yes, it's important that your logo…

Nikki Bisel

October 8, 2010

Target Demographics: Social Networks Do the Work for You

Who is your ideal client or customer?  Are they male? Female? Teenaged? Middle-Aged? Dog-lovers? iPhone-users? Soccer players? Board game enthusiasts? Targeting your…

Nikki Bisel