Table of Contents

As we enter May, the marketing world is buzzing with new energy. From groundbreaking AI applications to bold brand activations and some of the year’s biggest conferences, this month is shaping up to be a masterclass in modern marketing. Here’s what’s rising to the top.

AI Becomes Your Creative Director

Generative AI isn’t just assisting campaigns—it’s shaping them. Marketers are co-creating with AI to build smarter strategies, faster workflows, and more personalized content than ever. The human touch still matters, but now it has a high-powered partner.

Experiential Marketing Is Back in Full Force

From branded concerts to immersive pop-ups, live experiences are making a comeback. After years of virtual everything, consumers are craving IRL moments—and brands are delivering, with memorable events that blend storytelling and spectacle.

Social Commerce Steps Into the Spotlight

Instagram, TikTok, and Pinterest are now more than discovery platforms—they’re full-fledged storefronts. Smart brands are using built-in shopping tools to convert interest into action, without ever leaving the feed.

Micro-Influencers, Major Impact

Forget celebrity endorsements. The shift to niche, trusted creators continues to gain steam. Brands are getting more bang for their buck—and more engagement—by tapping into communities with real influence.

First-Party Data Becomes Non-Negotiable

Privacy crackdowns and cookie deprecation are pushing marketers toward direct data collection. The upside? Better targeting, stronger trust, and more resilient long-term strategies.

Voice & Visual Search Optimization Takes Hold

As search behavior evolves, forward-thinking brands are optimizing not just for what people type—but for what they say and see. It’s a small shift with massive SEO implications.

Sustainability Messaging Moves Mainstream

Consumers expect climate-consciousness to be more than lip service. Brands that walk the walk—and communicate it clearly—are gaining long-term loyalty.

The Brand Story Renaissance

A clear, values-driven brand story isn’t a nice-to-have anymore. It’s the core of effective marketing. Companies with purpose-driven narratives are seeing stronger engagement and deeper customer connection.

AI Chatbots Get Human-Level Good

Smarter, faster, and more conversational—AI-powered customer service is raising the bar for always-on support. The best bots feel less like robots and more like an extension of your team.

Search Is Splintering

Google still matters, but it’s no longer the only game in town. With Gen Z favoring TikTok for search and AI chat surfacing brand recommendations, marketers are rethinking where and how discovery happens.

Our Take

May’s trends aren’t just about what’s “next.” They’re about what’s necessary—if you want to market in a way that feels relevant, lasting, and truly differentiated.

We’re seeing a clear split in the industry: on one side, brands chasing novelty and automation for automation’s sake. On the other, brands that are building something deeper—marketing systems that grow smarter over time, content that doesn’t just get attention but earns trust, and brand experiences that resonate beyond the scroll.

The rise of generative AI has made it easier than ever to publish, post, and produce. But the real winners this year aren’t the loudest or the fastest. They’re the brands that know when to go quiet. When to double down on clarity. When to lean into story, values, and vision instead of the latest trend.

There’s also a growing expectation that brands mean something. Not just what they sell, but how they show up. Whether it’s sustainability, accessibility, or simply keeping promises—your brand reputation is being built (or broken) in real time, across platforms.

So what do we recommend?

The bottom line? May 2025 is a great time to remember that growth isn’t just about doing more—it’s about doing better. Precision and soul. Data and gut. If you can thread that needle, you’re not just marketing. You’re building something that lasts.


May 2025 Marketing Events

OMR Festival

📅 May 6–7
📍 Hamburg, Germany
🎯 Focus: Digital innovation, marketing tech, and bold brand thinking
📌 Over 70,000 attendees, A-list speakers, and a vibrant creative scene

Meltwater Summit

📅 May 6–7
📍 New York, NY
🎯 Focus: PR, comms, and data-driven marketing
📌 High-level insights into media intelligence and reputation strategy

Mirren Live

📅 May 7–8
📍 New York, NY + Virtual
🎯 Focus: Agency growth and operations
📌 Ideal for shops looking to scale with focus and integrity

B2B Marketing Expo

📅 May 7–8
📍 Miami, FL
🎯 Focus: Demand gen, ABM, and enterprise growth
📌 Great for teams working the long sales cycle

MDMC (Midwest Digital Marketing Conference)

📅 May 13–14
📍 St. Louis, MO
🎯 Focus: Data, SEO, social, and beyond
📌 A hometown favorite—Seafoam will be watching closely

DigiMarCon Midwest

📅 May 12–13
📍 Chicago, IL
🎯 Focus: Full-funnel digital strategy
📌 Tactical sessions on everything from CX to conversion

SaaStr Annual

📅 May 13–15
📍 San Francisco, CA
🎯 Focus: SaaS growth, B2B marketing, and customer retention
📌 One of the best for learning how marketing drives product-led growth

AMI BABA Summit

📅 May 19–21
📍 Denver, CO
🎯 Focus: Agency business and leadership
📌 Smaller scale, big impact—great for boutique agency leaders

eTail Asia

📅 May 20–21
📍 Singapore
🎯 Focus: E-commerce and omnichannel retail
📌 A global lens on digital retail innovation

Inbox Expo

📅 May 21–23
📍 Austin, TX
🎯 Focus: Email marketing, deliverability, and lifecycle engagement
📌 Deep-dive sessions for brands investing in the inbox


Want to dive deeper into how these trends impact your marketing plans?

Contact Seafoam—we’ll help you build a system that grows with you.

And don’t forget to follow us on LinkedIn for monthly marketing intelligence you can trust.

We’re proud to share that Seafoam took home two more MUSE Creative Awards this year—this time for our website work.

Purpose First Advisors earned Gold in the “Consulting Website” category, and TSI Global received Silver for “Website Redesign.” Both wins reflect what we always aim to deliver: beautiful, functional websites rooted in strategy and clarity.

Each of these sites was built to do more than just look good. They were designed to create momentum—for teams, for clients, and for the future of each business.

For Purpose First Advisors, we crafted a warm, professional digital presence that speaks directly to their audience. It’s not just a website—it’s a reflection of their people-first approach to leadership and planning. ↓

A woman in a blue top smiles while writing in a notebook at a desk. The website header reads "Purpose First Advisors" with navigation options and a red "Schedule a Call" button. Text overlay says, "Strategic Growth Planning with the End in Mind.

With TSI Global, the challenge was technical clarity. We restructured and redesigned their site to support a growing team and showcase their complex capabilities in a way that feels accessible and future-forward. ↓

A website homepage for TSI Global Companies shows a soccer stadium in the background with text promoting their nationwide audiovisual design/build services. The site menu is visible at the top.

These projects are proof of what good partnerships—and good process—can build.

And while we’re at it…

We also received a Gold award for Outstanding Marketing Agency. It’s an honor that speaks to the kind of systems we’re building every day at Seafoam: thoughtful, practical, and designed to last.

👉 Read more about that award here.

Thank you to our clients, collaborators, and the MUSE jury. Onward.

If your marketing agency isn’t talking to you about AI, they’re keeping you in the dark.

Let’s be real: AI-powered marketing is changing the game. Fast. And at Seafoam, we’ve spent a tremendous amount of time researching, testing, and implementing AI tools—not because it’s trendy, but because it aligns with our responsibility to build marketing systems that create lasting success. Our philosophy has always been about crafting smart, scalable, and sustainable marketing solutions. Ignoring AI’s capabilities would mean ignoring opportunities to make marketing more effective, efficient, and impactful for our clients.

We’re not here to gatekeep. We believe in transparency, and that includes telling you exactly how AI is shaping the future of marketing—and why it matters for your business.

AI-Powered Marketing: How We Use AI to Make Your Marketing Better

We’ve integrated AI into nearly every aspect of our process—not to replace human expertise, but to enhance it. Here’s where it’s making the biggest impact:

1. Writing Better, Faster—But With Strategy

The most obvious AI use case? Copywriting. Whether it’s ad copy, blog posts, or social media content, AI helps us draft, refine, and optimize messaging efficiently. But AI isn’t about rushing—it’s about refining. Our team of strategists and copywriters still drive the brand voice, creativity, and human insight behind every piece. AI helps us spend less time on the blank page and more time perfecting the nuances that make your messaging resonate.

2. Competitive Research That Keeps You Ahead

AI allows us to quickly analyze competitors—what they’re saying, how they’re positioning themselves, and what gaps we can exploit. Instead of spending weeks manually sifting through data, we get real-time insights that help us build stronger, forward-thinking strategies that align with your long-term goals.

3. Sharpening Brand Messaging Over Time

Crafting the perfect brand strategy—your vision, mission, values, and value proposition—requires precision and iteration. AI helps us test different language variations, ensuring we consistently refine and strengthen your messaging in ways that make a lasting impact.

4. Building Smarter Customer Personas

Understanding your audience is key. AI helps us analyze vast amounts of data to create detailed customer personas, predicting behaviors and preferences with a level of accuracy that was unheard of just a few years ago. This allows us to craft marketing that connects deeply and adapts as customer needs evolve.

5. Optimizing Ad Performance for Sustained Success

AI-driven platforms like Google Performance Max take the guesswork out of digital advertising. By dynamically optimizing your ads over time, they ensure your budget is spent where it delivers the best long-term results. This isn’t about instant wins—it’s about steady, measurable growth.

6. Writing Custom Code to Support Scalable Marketing Systems

Need a custom solution? AI helps us write and debug code more efficiently, whether we’re developing a marketing automation system, refining a website feature, or integrating a new tool into your tech stack. This means we can deliver complex, high-value solutions in a timeframe that keeps your business moving forward.

7. Analyzing Data, Trends, and Forecasting for Long-Term Strategy

AI allows us to process massive amounts of data and identify trends, giving us a clearer picture of what’s coming next in your industry. With AI-driven forecasting, we can help you adapt, not react, ensuring your business remains ahead of the curve.

8. AI-Powered SEO & Generative Engine Optimization (GEO)

Search is changing, and AI is at the heart of it. We use AI to develop strategies specifically designed for AI-driven search engines, ensuring your brand is positioned to be found in this new era of discovery. AI also helps us execute SEO-focused content more effectively, making sure your business stays relevant in organic search.

Why This Matters for You

AI isn’t just making us more efficient—it’s making your marketing more effective in the medium and long term. It means you get:

At Seafoam, we’ve always been focused on building strong, adaptable marketing systems—AI simply enhances our ability to do that. It helps us refine your brand, extend your reach, and create meaningful relationships with your audience in ways that weren’t possible before. But technology alone isn’t enough. The real magic happens when AI is paired with strategic thinking, creativity, and a deep understanding of your business.

The Agencies Not Talking About This? It’s Worth Asking Why.

AI is reshaping marketing, and not every agency is ready for that shift. Some might not want to change. Others might not want to tell you how much time they could be saving. But we believe in staying ahead of the curve and continuously evolving to deliver the best possible results. If your agency isn’t talking about AI, it’s worth asking why.

At Seafoam, we’re committed to making marketing smarter, more efficient, and more effective. AI isn’t the future—it’s the present. And we’re here to make sure you benefit from it, every step of the way.

As we head into April 2025, the marketing landscape continues its rapid evolution—driven by AI, shifting consumer expectations, and emerging experiential tactics. From global conferences to fresh innovations in content strategy, here’s what’s making waves this month.

April 2025 Marketing News: Trends & Insights

Generative AI Revolutionizes Content and Strategy

Generative AI has officially moved from novelty to necessity. Marketers are using it to create hyper-personalized content, streamline production workflows, and drive better creative decisions. The ability to test variations at scale while maintaining brand tone is reshaping campaign planning and execution.

Authentic Brand Storytelling Takes Center Stage

Consumers are tuning out generic brand noise and tuning into stories with soul. This month’s campaigns are leaning into purpose-driven messaging and human narratives that foster trust. Authenticity is no longer optional—it’s your competitive edge.

Short-Form Video Remains King

TikTok, Reels, and Shorts continue to outperform other formats for engagement. But success now depends on more than trends—marketers are investing in tighter storytelling, better editing, and value-driven content.

User-Generated Content (UGC) Gains Traction

Brands are increasingly tapping into their communities to co-create. UGC is being strategically integrated across paid and organic channels, not just for authenticity but also for performance.

Personalization at Scale

AI-powered tools are enabling marketers to create personalized experiences at unprecedented scale. From tailored product recommendations to dynamic landing pages, relevance is the new standard.

SEO Prioritizes Expertise and Authority

Search algorithms continue to reward original, high-quality content. The shift away from keyword stuffing toward demonstrating topical authority and real-world expertise is reshaping SEO strategies across industries.

Chatbots and AI Customer Support

Advanced AI-powered chatbots are now integral to marketing ecosystems. They’re providing 24/7 support, qualifying leads, and even offering personalized recommendations—all while learning and improving.

April Fools’ Day Marketing Stunts

April 1 brought a wave of playful campaigns—fake product launches, ironic brand crossovers, and tongue-in-cheek ads. These moments, when executed with wit and polish, continue to humanize brands and spark buzz.

Luxury Brands Embrace AR and Digital Innovation

In an effort to stay culturally and technologically relevant, luxury brands are turning to AR experiences and digital product passports to elevate storytelling and deepen customer engagement.

Global Expansion of Localized Marketing

Sports teams like the Kansas City Chiefs are securing international marketing rights to expand brand presence abroad. Localized content, language-specific campaigns, and cultural relevance are core to this next wave of expansion.

Our Take

April’s trends make one thing clear: we’re entering a golden era of hybrid marketing. Technology is amplifying creativity, but the brands winning hearts and minds are those marrying innovation with authenticity. AI is powering precision, but human storytelling is what makes it stick.

The challenge for marketers is to master both. Scale without losing soul. Automate without becoming generic. Those who do will define the next chapter of brand growth.


April 2025 Marketing Events

DigiMarCon West 2025

📅 When: April 3–4, 2025
📍 Where: Los Angeles, CA
🎯 Focus: Digital marketing, media, and advertising
📌 Features: Expert keynotes, networking, AI-focused sessions

Experiential Marketing Summit (EMS) 2025

📅 When: April 14–16, 2025
📍 Where: Las Vegas, NV
🎯 Focus: Experiential and live brand experiences
📌 Features: Case studies from top brands, workshops, and strategy deep dives

Digital Summit Chicago 2025

📅 When: April 16–17, 2025
📍 Where: Chicago, IL
🎯 Focus: AI, content, SEO, and data-driven strategy
📌 Features: Actionable sessions and expert-led panels

POSSIBLE Miami 2025

📅 When: April 28–30, 2025
📍 Where: Miami, FL
🎯 Focus: Innovation and executive-level marketing strategy
📌 Features: Immersive experiences, networking, and future-forward insights

DigiMarCon Gulf 2025

📅 When: April 28–29, 2025
📍 Where: Houston, TX
🎯 Focus: Global digital marketing trends
📌 Features: Workshops on content, analytics, and advertising innovation

For more insights and updates, follow Seafoam on LinkedIn.

Need help navigating the evolving marketing landscape? Contact us to explore strategies that will help your business thrive in 2025 and beyond.

Well, this is cool.

We’re proud to share that Seafoam has been named a 2025 MUSE Creative Awards winner in the Outstanding Marketing Agency category.

This kind of recognition isn’t something we chase—but it does feel good. Not because it means we’re flashy or loud (we’re not), but because it affirms the thing we care about most: building great marketing that actually works.

The MUSE Awards celebrate creative professionals whose work serves as a benchmark for excellence. For us, this award is a nod to the systems we’ve quietly built behind the scenes—tailored frameworks that help our clients grow in sustainable, repeatable ways. It’s a reflection of the trust our clients place in us, and the deep, thoughtful collaboration that makes the work better at every step.

Seafoam exists to make marketing simpler, smarter, and more human. We do it by focusing on three core pillars: building compelling brands, executing with precision, and creating lasting relationships. That trifecta—brand, reach, relationship—is what powers long-term success. It’s what turns good businesses into unforgettable ones.

This win is shared with our clients, our team, and our community here in St. Louis and beyond. It’s also a quiet reminder that doing good work, staying true to your values, and focusing on what matters most… still works.

Thanks for being part of our story.

At Seafoam, we’re always focused on creating thoughtful, effective website design experiences for our clients. It’s an added bonus when our work gets recognized beyond that. We’re excited to share that we’ve won two Web Excellence Awards for our work on the Daysies website and Chaney Windows and Doors website.

The Web Excellence Awards highlight the best in digital design, marketing, and development, celebrating agencies that push creativity and functionality forward. We’re honored to have our work included among this year’s winners.

Award-Winning Work

Daysies Website

View the winning entry

For Daysies, we turned daily gaming into a personalized adventure through a dynamic, social word puzzle platform. Our design unites three key elements: an engaging interface featuring a scrolling hero that showcases diverse interest categories, an intuitive user journey that helps players find games aligned with their passions, and seamless game mechanics that make competitive play accessible and fun. The result is a digital platform that transforms traditional word puzzles into an interactive community experience, allowing users to prove their super-fan status while competing and sharing their achievements with others.

Chaney Windows and Doors Website

View the winning entry

For Chaney Windows and Doors, a St. Louis institution known for transforming houses into dream homes, we designed more than just a website – we created a digital experience that mirrors their commitment to craftsmanship and customer service. Our approach unified three critical elements: a thoughtfully structured user journey that guides homeowners through Chaney’s extensive product selection, an elegant design system that showcases their premium offerings, and strategic conversion pathways that transform interest into action. The result is a website that serves as both a digital showroom and a powerful marketing framework, making it effortless for homeowners to explore, envision, and engage while delivering meaningful results for Chaney and their customers.

Looking Ahead

Recognition like this is always nice, but the real reward is seeing our clients thrive with strong digital foundations. We’re grateful to Daysies and Chaney Windows and Doors for trusting us with their brands, and we’re excited to keep doing work that makes an impact.

A person sitting on a blue couch holding two award trophies with a proud smile. Behind them is a white bookshelf filled with books and small plants.

As we move into March 2025, marketing continues to evolve with rapid advancements in technology, changing consumer behaviors, and new industry standards. This month, we’re seeing significant shifts in AI-driven content, social commerce, and data privacy, among other key trends. Let’s dive into the most important updates and events shaping the marketing landscape this month, including the latest March 2025 marketing news.

March 2025 Marketing News: Trends & Insights

AI-Powered Content Creation & Personalization

This section highlights the latest March 2025 marketing news and how it impacts businesses moving forward.

AI-driven tools are now an integral part of content marketing strategies. Brands are using AI to generate hyper-personalized ad creatives, automate copywriting, and optimize customer interactions. These tools help companies create more effective campaigns while maintaining brand consistency and audience engagement, further influenced by the latest March 2025 marketing news.

Short-Form Video Dominance

With platforms like TikTok, Instagram Reels, and YouTube Shorts continuing to dominate, short-form video remains the most engaging content format. Brands are focusing on snappy, visually compelling narratives to capture attention quickly and drive conversions.

Social Commerce Expansion

Shopping within social platforms is no longer a novelty—it’s a core part of eCommerce. TikTok, Instagram, and YouTube are refining their in-app shopping experiences, integrating AI-powered recommendations to improve conversion rates and customer retention.

Voice Search Optimization

As voice search adoption grows, brands are optimizing their content to align with how people naturally speak. SEO strategies now include long-tail, conversational queries to ensure visibility across voice assistants like Alexa, Google Assistant, and Siri.

Influencer Marketing Evolution

Brands are shifting their focus from celebrity influencers to micro and nano-influencers. These smaller influencers have stronger audience connections, leading to higher engagement and more authentic interactions with brands.

Omnichannel Marketing Strategies

Seamless customer experiences across digital and physical touchpoints are more important than ever. Companies are refining their omnichannel strategies to provide a consistent brand experience, whether through social media, email, in-store interactions, or customer service chatbots.

Augmented & Virtual Reality Integration

AR and VR technologies are being leveraged to create immersive brand experiences. From virtual try-ons to interactive product demos, brands are using these tools to deepen engagement and drive purchasing decisions.

Data Privacy and Security Emphasis

With increasing regulations on data privacy, brands are focusing on transparency and ethical data collection. First-party data strategies are becoming essential as companies shift away from reliance on third-party cookies.

Sustainability and Ethical Marketing

Consumers expect brands to demonstrate genuine commitment to sustainability and ethical business practices. Greenwashing is no longer acceptable—companies must back their claims with tangible actions and transparent reporting.

AI-Driven Advertising Innovation

AI is reshaping digital advertising, from real-time content generation to hyper-personalized ad targeting. Expect to see more brands using AI to enhance creative execution, optimize ad spend, and drive better campaign performance.

Our Take

March 2025’s marketing trends highlight a dynamic balance between cutting-edge technology and human-centric strategies. AI is revolutionizing content personalization and advertising, but brands must remain authentic and privacy-conscious. Short-form video continues to be the most effective medium for engagement, while social commerce and omnichannel marketing are reshaping the customer journey.

Meanwhile, the shift toward influencer authenticity and ethical marketing underscores the need for brands to build deeper trust with consumers. Transparency, sustainability, and privacy-first data strategies will define success in the months ahead.

The key takeaway? Brands that integrate AI and digital innovations while prioritizing authenticity, ethical responsibility, and consumer trust will stand out in this competitive landscape.


March 2025 Marketing Events

SXSW (South by Southwest)

📅 When: March 7–15, 2025
📍 Where: Austin, Texas
🎯 Focus: Interactive media, branding, and marketing innovation
📌 Features: Networking opportunities, keynote speakers, and emerging technology showcases

Adobe Summit – The Digital Experience Conference

📅 When: March 18–20, 2025
📍 Where: Las Vegas, Nevada (and online)
🎯 Focus: Digital marketing, AI in advertising, and customer experience
📌 Features: Hands-on labs, industry leader panels, and AI-driven marketing insights

Digital Summit Tampa

📅 When: March 25–26, 2025
📍 Where: Tampa, Florida
🎯 Focus: Digital marketing strategies and innovations
📌 Features: SEO, content marketing, emerging trends, and networking sessions

The MarTech Summit: Berlin

📅 When: March 5, 2025
📍 Where: Berlin, Germany
🎯 Focus: Marketing technology trends and strategies
📌 Features: Industry leaders, case studies, and panel discussions on AI-driven marketing tools

Marketing, PR & Development Council Conference 2025

📅 When: March 23–26, 2025
📍 Where: Austin, Texas
🎯 Focus: Marketing, public relations, and development strategies
📌 Features: Expert insights, interactive workshops, and networking opportunities


For more insights and updates, follow Seafoam on LinkedIn. Need help navigating the evolving marketing landscape? Contact us to explore strategies that will help your business thrive in 2025 and beyond.

Prepared for: Business Owners, CEOs, Presidents, and Marketing Directors in the St. Louis region
Prepared by: Seafoam Marketing – A St. Louis Marketing Agency

Table of Contents

Introduction

In 2025, the St. Louis marketing landscape has entered a new era defined by rapid digital growth and evolving local consumer behaviors. With deep roots and years of experience in St. Louis, we’ve witnessed firsthand the shift from an era of billboard campaigns and print ads to one dominated by social media, search engines, and data-driven strategy. The COVID-19 pandemic was a pivotal accelerant of this change – forcing businesses in every industry to adapt almost overnight. What follows is an in-depth exploration of how St. Louis businesses are navigating this “new normal” in marketing, balancing the city’s proud local culture with the vast opportunities of the digital world.

Each section of this report delves into a key theme shaping our region’s marketing environment in 2025. You’ll find data from reliable sources, local examples, and insights drawn from years of marketing expertise. Our aim is to provide clarity and guidance – in plain language – on what these trends mean for you as business leaders, and how you can leverage them. From permanent post-pandemic transformations to budget benchmarks, creative economy influences, and the rise of AI, this report serves as a roadmap to the digital horizons ahead for St. Louis marketing.

Let’s begin by looking at how local industries have permanently changed their marketing strategies in the wake of the pandemic.

Post-Pandemic Digital Transformation in St. Louis Industries

The COVID-19 pandemic upended “business as usual” and, in many ways, permanently reshaped how St. Louis companies reach their customers. In the early months of 2020, storefronts went dark and in-person events were canceled, but consumer demand didn’t vanish – it moved online. St. Louis businesses, from retail and restaurants to B2B manufacturers, responded by accelerating their digital transformation at an unprecedented pace. Many of these changes have proven to be lasting. In this section, we examine what that transformation looks like across industries and how our local trends compare to national averages.

In the throes of the pandemic, going digital was not just an option; it became a lifeline. Nationally, e-commerce sales surged by 43% in 2020 alone. St. Louis companies felt this shift acutely and took action. For example, retailers and restaurants quickly stood up online ordering, curbside pickup, and delivery options. A payment technology report highlighted that many businesses rushed to move online in spring 2020 – Kansas City even ranked in the top 10 U.S. cities for the spike in new online sellers during that period. While St. Louis wasn’t at the very top of that list, local businesses experienced the same urgency to pivot. Square’s Head of E-Commerce noted that even as cities reopened, “many [consumers are] still preferring curbside pickup and delivery. Businesses must continue catering to these expectations.” In other words, the new digital conveniences and habits born in the pandemic have stuck around.

Consider the story of A.E. Schmidt Billiards, a fifth-generation St. Louis company. Before 2020, they primarily used their website as a showroom for custom pool tables. When in-person retail faltered, they rapidly transformed that site into a fully functioning e-commerce store. With the help of a local digital agency, A.E. Schmidt launched online sales just in time to meet a wave of homebound customers shopping for entertainment in quarantine. Their quick action paid off – they kept selling even while competitors without online sales were forced to pause operations. Stories like this played out across the metro area. For every heartbreaking closure in 2020, there were businesses that survived by embracing digital tools, from mom-and-pop eateries setting up online ordering to professional services firms adopting webinars and virtual consultations.

Industry-specific adoption of digital marketing also leapt forward in St. Louis, often mirroring national trends – with a few local nuances. In health care, for instance, telemedicine visits in Missouri exploded when in-person visits were limited. Many hospitals and clinics in the region now market hybrid care options (in-person or video appointments) as a permanent service offering. Education and events went virtual too: organizations like the Midwest Digital Marketing Conference (MDMC), hosted by UMSL, shifted to online and hybrid formats. Marketers learned to promote virtual experiences and then, as in-person came back, how to blend the two. B2B industries (manufacturing, logistics, etc.) that traditionally relied on trade shows and sales reps had to generate leads digitally – via search engine marketing, LinkedIn outreach, and virtual demos. One panel of B2B marketing experts in St. Louis observed that the pandemic “accelerated the need for digital marketing” and made personalization and online relationship-building more critical to stand out in a crowded digital space. In short, every sector found itself pushed along the digital adoption curve.

How does St. Louis’s digital transformation stack up against national averages? Overall, our region kept pace in many areas, though certain legacy industries moved a bit slower. For example, by late 2021, roughly 70% of small businesses nationally had increased their use of digital tools (whether for marketing, e-commerce, or operations) due to the pandemic. St. Louis closely followed this trend. In fact, one survey found that 77% of U.S. local business decision-makers (a cohort that includes many St. Louis businesses) were optimistic about AI and new tech, and over half were already using software with AI capabilities by 2024 – a signal that even smaller firms here are not shy about adopting advanced digital tools. Where our region has lagged a bit is in the growth of the overall tech workforce. From 2021 to 2022, St. Louis’s tech employment grew only 0.3%, placing us 45th out of 51 major metros for tech job growth. That’s a reminder that while usage of digital marketing and e-commerce jumped forward, we still have a relatively smaller tech talent pool compared to some cities. In practical terms, a St. Louis manufacturing company might adopt an advanced digital marketing platform (same as a competitor in Chicago), but here they might outsource the management of it to a firm or a software vendor due to talent constraints, whereas the Chicago firm might hire in-house specialists.

Despite those challenges, St. Louis industries have shown they can adapt quickly when needed. The adoption rates by industry often reflect our local economic mix. Industries where St. Louis is strong – like financial services, health care, and education – saw digital marketing adoption on par with national peers because they could leverage established technology infrastructure. In more traditional sectors like agriculture or construction, digital marketing picked up a bit more slowly, consistent with national patterns for those fields. But even in those areas, the shift is undeniable. Many local real estate agencies, for example, now do virtual home tours and heavy social media advertising, things that were far less common pre-2020.

Looking at the big picture, the post-pandemic era in St. Louis is defined by hybrid marketing models. Businesses combine face-to-face and digital outreach seamlessly. An illustrative analogy: a St. Louis retail shop today might resemble a riverboat with twin engines – one engine is the local, in-person experience (now augmented by safety measures and personal touches to lure shoppers back), and the other engine is the online store and digital marketing funnel. Companies learned in 2020 that they need both engines running to navigate the waters. The data backs this up: nearly three-quarters of businesses report that the digital changes they made are now a permanent part of their strategy going forward, not just a temporary fix. St. Louis industries are no exception. The “fast forward” button that the pandemic hit on digital marketing is not reversing; it’s become the new baseline.

The Local-Digital Divide

One unique challenge for St. Louis businesses is balancing our strong sense of local community with the vast reach of digital channels. St. Louis has a proud, hyper-local culture – think neighborhood loyalty, Cardinals baseball traditions, 314 Day celebrations – and historically, a lot of marketing here has been very community-centric (sponsoring the local little league, ads on the local radio, flyers at the corner cafe). At the same time, digital marketing lets even a small St. Louis company have a national or global audience at its fingertips. This creates a kind of “local-digital divide”: how do you stay authentic and connected to St. Louis roots while also capitalizing on online scale? In this section, we analyze how businesses are bridging that divide, blending traditional St. Louis marketing approaches with modern digital tactics.

A billboard in St. Louis reads "Love Local" in large white text on a blue background, with smaller text stating, "When you spend here, it stays here." Trees and buildings provide an urban backdrop to this clever piece of local marketing.
A Greater St. Louis “Love Local” billboard reminds shoppers: “When you spend here, it stays here.” Photo credit Greater St. Louis Inc.

St. Louis consumers appreciate when businesses speak their language – supporting the community, referencing local culture, and being present on the ground. At the same time, those consumers (like everyone) are spending more time online than ever. Successful marketing strategies now often combine local touchpoints with digital amplification. A great example is the Love Local campaign pictured above. Greater St. Louis, Inc. launched this initiative to encourage shopping at local small businesses. You see bright blue “Love Local” billboards around town carrying the slogan, “When you spend here, it stays here.” That’s a classic community-centric message, delivered via a traditional medium (outdoor billboard). But the campaign doesn’t stop there – it’s supported by paid social media ads, email blasts, and even a digital toolkit for small businesses to promote the message online. In effect, they bridged the divide: a hometown-focused message was amplified through digital channels to blanket the metro area. The result? High engagement and awareness across demographics. This kind of integrated approach is now a playbook for many local firms.

Many St. Louis businesses are finding that being “local” and being “digital” are not opposites; they’re complements. For instance, a local craft brewery might host neighborhood events (like a weekend patio music series) and promote them via Facebook and Instagram to get a bigger turnout. Neighborhood restaurants that used to rely purely on word-of-mouth now actively manage Google and Yelp listings to capture people searching “best toasted ravioli near me” from their phones. We’ve seen long-standing local brands, even very traditional ones, finally join social media in the past couple of years – and often to great effect. A family-owned hardware store in Kirkwood, for example, might post weekly DIY tip videos on YouTube or TikTok, leveraging its local personality to gain followers well outside Missouri.

The key is authenticity. St. Louis has a bit of a “show me” attitude (fitting for the Show-Me State) – residents can sniff out insincerity quickly. Companies that successfully bridge traditional and digital here do so by infusing genuine local flavor into their online presence. One strategy is storytelling that ties back to St. Louis culture or history. For example, a marketing director at a local apparel company might share a blog post about how the design of a new t-shirt was inspired by the 1904 World’s Fair or the architecture of the Gateway Arch, and then share that content via email newsletter and LinkedIn. This gives the digital content a local soul. Another strategy is engaging with local online communities. We see many businesses active in St. Louis-focused Facebook groups or hashtags on Twitter (now X). By participating in digital “town squares” devoted to local topics, brands stay plugged into community conversations even as they operate in the online sphere.

Bridging the local-digital divide often means updating traditional marketing tactics for the digital age. St. Louis has a lot of legacy marketing channels – local newspapers like the Post-Dispatch, community bulletin boards, direct mail coupon books, etc. Instead of abandoning these, smart businesses are connecting them to digital efforts. For instance, a local retailer might still send out a physical postcard mailer to residents in certain ZIP codes, but that postcard offers a QR code that, when scanned, leads to a personalized landing page or a special e-commerce discount for local customers. Or consider event marketing: The annual Soulard Mardi Gras celebrations are a huge local affair. In the past, bars and sponsors would put up posters and perhaps radio ads. Now, those events have official apps, Facebook event pages, and live streams. A company sponsoring a Mardi Gras tent might run an Instagram contest using a hashtag and geotags to draw both the live crowd and the at-home audience into the fun.

A tangible example of blending old and new is how some St. Louis real estate firms market themselves. Traditionally, agents relied on yard signs, bench ads, and networking at church or school events. They still do – but now those yard signs include the agent’s Instagram handle or a text code for more info, and that agent is likely posting video walkthroughs of homes on their social channels. They haven’t abandoned the face-to-face community aspect (St. Louis is a place where an agent’s reputation in the community still matters greatly), but they’ve extended it by building a personal brand online that reaches far beyond their immediate neighborhood.

We should also acknowledge the challenges in striking this balance. Not every digital trend will resonate with a local audience, and not every traditional method scales well online. Some St. Louis marketing initially struggled, for example, with the tone of social media – finding the line between being casually engaging and maintaining a professional image rooted in Midwestern friendliness. It’s a learning curve. But by and large, the trend is toward convergence: local marketing and digital marketing are becoming one and the same. The most effective strategies we see usually involve a hybrid approach. Think of it like the Eads Bridge, connecting Missouri and Illinois – two very different contexts joined by a strong, deliberate structure. In marketing terms, the two contexts are the “in-person local experience” and the “online digital presence,” and the structure connecting them is a cohesive strategy that keeps messaging consistent across both.

One illustrative success story is a local fitness studio chain that traditionally relied on referrals and local flyers. Post-pandemic, they started an online community group for members on Facebook, where they share nutrition tips, shout-outs, and neighborhood wellness events. This digital community complements the physical community in their gyms. New leads now often come from friends tagging friends on the studio’s Instagram posts or Facebook events. They’ve essentially digitized “word of mouth” while keeping it hyper-local. Another example: during the holiday season, the Cherokee Street district and other local merchant associations run campaigns encouraging people to shop local. They put out beautiful street banners and host in-person holiday markets (traditional marketing), but simultaneously blast the message via email campaigns and #ShopSTL hashtags on Twitter, reaching younger audiences who may not read the local paper.

In conclusion, the perceived divide between local marketing and digital marketing is shrinking fast in St. Louis. The most resonant campaigns are those that honor St. Louis’s community spirit – its neighborhoods, values, and quirks – while leveraging the reach and precision of digital media. Business owners who find that sweet spot enjoy the best of both worlds: a loyal local customer base that feels genuinely connected, and a broader audience accessible through online channels. In 2025, bridging the local-digital divide isn’t just possible; it’s practically the default mode for successful St. Louis marketing.

St. Louis Marketing Budget Allocation Benchmarks

One of the most common questions we get from executives is: “How should we be allocating our marketing budget these days, and how do we compare with others in St. Louis?” This section tackles that question by looking at benchmarks for marketing spend. We’ll explore how businesses of different sizes and industries in the St. Louis area are divvying up their marketing dollars across channels, and how that aligns with what’s happening nationally. We’ll also compare the ROI (return on investment) of traditional channels versus digital channels, especially in the context of our local market. The goal is to give you a frame of reference – a check on whether you are under-investing or over-investing in certain areas, and which channels tend to deliver the best bang for the buck in St. Louis.

First, let’s talk overall budget. Marketing budgets as a percentage of company revenue took a hit in 2020 but have largely rebounded. Nationally, marketing spend dropped to about 6.4% of revenue during the worst of the pandemic, then climbed back to 9.5% of revenue in 2022. Pre-pandemic, around 11% was common. Many St. Louis companies follow a similar pattern. By 2024, a lot of firms here were back in that 8-10% of revenue range for marketing budgets, if not higher for growth-oriented sectors like tech or e-commerce. Three out of four CMOs nationally said their budgets increased in 2022 vs 2021, and we’ve observed the same locally – marketing spend has been on the upswing as businesses invest to capture post-pandemic demand.

However, there is variation by company size. Small businesses (say under $5 million in revenue) in St. Louis often can’t hit that 8-10% level and might be doing 5% or less of revenue in marketing, simply due to tight margins. But they are often very creative in stretching every dollar (leveraging organic social media, local partnerships, etc.). Mid-sized companies here (maybe $10M–$100M range) often earmark a healthy budget for marketing, closer to that 8-12%. In fact, some of the most aggressive digital ad adopters we see are mid-sized B2C companies that suddenly found a national customer base online and significantly ramped up spending to capitalize on it. Large enterprises in St. Louis (Fortune 1000 types) tend to follow broader corporate trends – for instance, if the CPG industry is spending 20% of marketing on digital, so will they, and so forth. These bigger players also typically have multi-channel budgets including sizeable traditional media buys (TV, radio, sponsorships) alongside digital, whereas a smaller local firm might be almost all-digital because they can’t afford a TV spot on KSDK.

A notable shift in recent years is where the dollars are going. The share of marketing budgets devoted to digital channels has climbed steadily. In 2019, a considerable portion was still in traditional channels; by 2025, businesses in St. Louis – like elsewhere – are allocating well over half of their marketing spend to digital avenues. BIA Advisory Services, which tracks advertising spend, forecasts that in 2025, 52% of all local advertising spend in the U.S. will be on digital channels, surpassing traditional media for the first time. We see this playing out in our region. Many companies have rebalanced their budgets: for example, a St. Louis retailer that used to split budget 50/50 between print ads and online might now be 80% online, 20% print. Another example: local auto dealerships, historically big radio and TV advertisers, are now directing more funds into digital ads on Facebook, Google, and even streaming TV platforms, because that’s where the eyeballs have moved.

Let’s break down some channel-specific spending benchmarks common in St. Louis marketing for 2025:

  • Paid Digital Advertising (Search and Social): Nearly every medium-to-large business here dedicates a portion of budget to Google Ads and Facebook/Instagram Ads. A typical allocation might be 20-30% of the total marketing budget to paid search and social. This aligns with trends – U.S. marketers report about 19% of budgets to mobile advertising alone (which is mostly via those platforms) and even more when including desktop digital ads. For smaller businesses, this might be their single biggest spend category because of its immediacy and control.
  • Website/SEO and Content: Money spent on the company website, content creation (blogs, videos), and SEO often accounts for perhaps 10-15% of the budget. Some of this is in-house labor (content marketing often doesn’t have huge external costs aside from time and maybe agency help). But the importance is high – this is the foundation for being found online.
  • Email Marketing & CRM: Email remains a very cost-effective channel, so it typically doesn’t eat a lot of budget (maybe 5% or less, excluding the cost of a CRM system). Yet it delivers outsized returns, which we’ll discuss in ROI.
  • Traditional Media: This varies widely. Some St. Louis companies have zero spend in traditional media by 2025, especially if they are digital-native or serve national markets primarily through e-commerce. Others, particularly those serving a local consumer base (like hospitals, universities, banks), still invest in billboards, print, radio, or local TV. As a benchmark, an established local brand might allocate 20-30% to traditional channels. One example, a regional bank might put 25% into community sponsorships, print and local TV, while the rest goes to digital, analytics, etc. It’s worth noting that traditional channels often serve brand awareness goals in our market and can complement digital well (as in the “Love Local” campaign earlier which combined broadcast, outdoor, and social media).
  • Events and Sponsorships: St. Louis businesses cherish events (think charity 5Ks, Cardinals sponsorships, local fairs). Pre-2020, events ate a good chunk of budgets. Now, some of that has been redirected to digital, but events are coming back. A company might allocate 5-10% to events/sponsorship if it’s core to their strategy (for example, a B2B company sponsoring industry conferences or a B2C company sponsoring LouFest-type events).
  • Marketing Technology: An increasing share of budget is going into the tools themselves – marketing automation software, analytics, AI tools, etc. Gartner’s research noted marketers are heavily investing in martech to optimize operations. Locally, this might be 5-10% of the budget, but the impact is significant. Companies that used to not consider these line items now find them essential (e.g., a CRM subscription, an email platform, social media management tools, etc.).

Of course, these numbers are generalized. Your specific mix should align with your industry and where your customers are. But the overarching theme is the dominance of digital in budget planning. Marketing leaders have realized that digital channels not only often cost less for the reach they provide, but they are also more measurable and can show direct ROI – a big selling point when justifying budgets to a CEO or board.

When allocating budgets, ROI is the north star. You want to put money where you get a return. So how do traditional and digital channels stack up in terms of ROI, especially in our local context? Generally, digital marketing delivers higher ROI on average, and this has driven the budget shifts we just discussed. But let’s get specific with some data and examples:

  • Content Marketing vs. Traditional Advertising: Content marketing (blog posts, informative videos, infographics, etc.) has proven to be extremely cost-effective. Research shows content marketing costs 62% less than traditional marketing methods yet generates about 3 times as many leads. We’ve seen St. Louis marketing embrace this: for example, a local professional services firm might forego expensive print ads in trade magazines and instead produce a series of insightful articles or a whitepaper on their site – and attract inbound inquiries for a fraction of the cost. Traditional advertising (say, a billboard or print ad) can still build awareness, but its ROI in terms of direct leads is typically lower and harder to track.
  • Email Marketing: This is often cited as having one of the highest ROI of any channel. The statistics back it up: businesses can get an estimated $40 return for every $1 spent on email marketing. That 40:1 ROI dwarfs most channels, traditional or digital. In St. Louis, many small businesses live by their email lists – think of a local retailer sending weekly coupons or a nonprofit driving donations through email appeals. It’s essentially free money once you have the infrastructure, which is why even in 2025, email is a staple in the budget. By contrast, direct mail (the physical cousin of email) costs substantially more to reach the same number of people, and while direct mail can have a decent response rate (often 2-5%), the cost per conversion is usually higher than email.
  • Social Media Marketing: Social media can be labor-intensive, but the potential ROI is strong because of its broad reach at relatively low cost. In fact, 63% of marketers say that social media is the top driver of ROI for them, more than any other channel (with email coming second at 43%). This aligns with what we see in St. Louis – many businesses, especially B2C, credit Facebook and Instagram campaigns for a lot of their customer acquisition. A local boutique might find that a $100 Facebook ad yields 1,000 clicks and dozens of sales, far outpacing what a $100 print ad in a local magazine would generate. The caveat is that content quality matters; just “being on social” isn’t enough – but St. Louis brands that invest in creative, community-engaging content (like sharing customer stories or highlighting local landmarks in their posts) often see great returns in engagement and brand loyalty.
  • Paid Search (Google Ads): Paid search is highly ROI-driven because it captures intent (someone searching “St Louis HVAC repair” is likely looking to hire someone). On average, companies earn about $7-8 in revenue for every $1 spent on Google Ads. That’s at least a 7:1 ROI, which is solid and reliable. We frequently see local service businesses – from lawyers to plumbers – allocate budget here because the lead flow is steady and measurable. Traditional equivalents (like Yellow Pages ads in the old days, or even radio jingles) cast a wider net without such precision, often resulting in a higher cost per lead.
  • Influencer and Referral Marketing: An interesting modern twist on “traditional” word-of-mouth is influencer marketing. While not as big in St. Louis as in, say, Los Angeles, we do have local influencers (food bloggers, sports personalities, etc.). Globally, 89% of marketers say ROI from influencer marketing is comparable or better than other channels. A local brewery might partner with a popular St. Louis Instagram beer enthusiast to spread the word; the cost might just be some free product and an event invite, but the return in buzz can be significant. Hard to compare directly to traditional, but consider it an evolution of PR and community relations, often with better targeting.

To succinctly compare traditional vs digital ROI in St. Louis: Traditional media like TV, print, and outdoor can still build brand awareness and trust – which should not be undervalued, as older demographics in particular may respond well there. However, the tracking and direct ROI of those channels is usually murkier. We often use proxy metrics (like foot traffic, anecdotal feedback) to gauge them. Digital channels, in contrast, shine in performance tracking. When Budget Blinds of St. Louis, for example, runs a Google ad campaign, they can see exactly how many leads and sales resulted, and calculate ROI to the dollar. If they send postcards to a neighborhood, they have to rely on a special offer code or ask “how did you hear about us?” to estimate impact.

From a benchmark perspective, many St. Louis companies now aim for at least a 5:1 to 10:1 ROI on digital ad spend (i.e., $5-$10 revenue per $1 spent) and are wary of any channel that can’t demonstrate that kind of efficiency. Some traditional channels can’t meet that bar directly but play a supporting role. For instance, a billboard might not generate a 10:1 ROI by itself, but it can increase the effectiveness of your digital efforts by boosting brand familiarity (the classic “halo effect”).

One local anecdote: a home services company found their online ads performed better (higher click-through and conversion) in areas where they also sponsored a local radio show – implying the radio built trust and the digital ad closed the deal. So, the lesson is that integrated strategies often yield the best overall ROI. Yet if one must choose due to limited budget, most are erring on the side of digital in 2025, because it’s more directly tied to results.

Let’s not forget ROI isn’t just immediate sales. It can be long-term brand equity, which is tougher to quantify. St. Louis businesses with a long history sometimes stick with traditional sponsorships and community events because it keeps their name respected in the community (and that eventually pays off in referrals and goodwill). The savvy ones, though, are enhancing that with digital storytelling to make sure the younger generation also connects with their brand, securing future ROI.

To sum up this section: Benchmark your budget by comparing percentages (are you near that 10% of revenue mark? Are you dedicating over half to digital? Many are.). And benchmark your channels by ROI (are you seeing the kind of returns others report? If your email or social isn’t performing, it might need strategy tweaks because as the data shows, those channels are powerhouse ROI drivers when done right). St. Louis companies are increasingly data-driven in these decisions, blending the art of marketing with the science of metrics. By following the numbers and learning from peers, you can allocate your marketing dollars in 2025 with confidence that they’re working as hard as possible for you.

The Emerging St. Louis Creative Economy

St. Louis has always had a creative undercurrent – from our rich music history (hello, blues and jazz) to a vibrant arts scene and a tradition of scrappy advertising agencies punching above their weight. In 2025, this creative economy is both a source of marketing firepower and a factor influenced by broader trends like talent migration. In this section, we’ll explore how the local creative talent pool is evolving (e.g., are we experiencing a brain drain or a creative influx?), and how St. Louis’s unique cultural assets are influencing brand storytelling. Essentially, we want to understand the people and cultural context behind the marketing – the designers, writers, videographers, and storytellers in St. Louis – and what that means for businesses crafting their brand narratives.

One topic of conversation in recent years has been the “brain drain” – the concern that young creative and technical talent educated in St. Louis might leave for Chicago, Austin, or the coasts. There is some truth to this concern: surveys of students at Washington University and other local colleges found salary and career opportunities are major factors, and some grads do head out for higher-paying jobs elsewhere. However, St. Louis also retains a lot of its talent, and even sees some returnees as quality of life and cost of living here attract those who’ve done the coastal hustle. The net effect on marketing? The talent pool is changing, but not necessarily shrinking drastically. What we do see is a rise in remote work – a St. Louis marketing director might now manage a team that has a mix of in-office local creatives and remote specialists living in other cities. This can actually expand capabilities, as businesses aren’t limited to only local hires for certain cutting-edge skills (for example, a company here could contract a freelance motion graphics designer based in LA for a project, something that’s become common and acceptable).

That said, the creative community in St. Louis has shown resilience and growth in new ways. We have a burgeoning start-up scene and more freelancers/consultants who contribute to marketing projects. It’s not just agencies and in-house departments; it’s also independent creators, many of whom stayed or moved here for the affordable living and are doing national-caliber work from St. Louis. The Regional Arts Commission reported that the arts and culture sector in St. Louis City and County contributes about $868 million in economic impact and over 12,000 jobs. That’s a hefty creative workforce. In fact, statewide, the arts sector here contributes more to the economy than some traditionally big industries like agriculture. Many of those arts jobs overlap with marketing (graphic designers, videographers, PR folks working in nonprofit arts, etc.), which means there’s a solid base of creative professionals in the region.

However, talent migration does affect specific marketing capabilities. For example, if a cluster of experienced digital marketers or creative directors relocate elsewhere, local businesses might feel a gap in seasoned leadership. We’ve observed some St. Louis firms bringing in outside consultants or agencies to fill specialized roles (like high-end UX design or data analytics in marketing) when they can’t find the talent in-house. On the flip side, some local agencies have effectively imported talent by hiring remote or acquiring boutique firms in other cities. So, while the workforce geography has broadened, St. Louis companies still benefit from a collaborative creative network. People might physically be elsewhere, but they’re contributing to St. Louis campaigns.

One trend worth noting is the reverse brain drain – folks who left and came back. We’ve heard anecdotes of creative professionals returning to St. Louis in their 30s or 40s to raise families, bringing with them experiences from big agencies or tech companies on the coasts. These returnees often start new ventures or elevate the local marketing scene with fresh perspectives. The STL 2030 Jobs Plan and initiatives by Greater St. Louis, Inc. aim to foster precisely this: keep graduates here and draw back those who have left. For marketing, this means potentially more diverse and high-caliber talent calling St. Louis home, which can only help businesses seeking creative services.

Marketing isn’t just about tactics – it’s also about telling a story that resonates. St. Louis offers a rich tapestry of cultural assets that brands are increasingly weaving into their storytelling. Let’s consider what makes our city unique and how companies leverage that:

  • History and Heritage: St. Louis is the Gateway to the West, home of the 1904 World’s Fair and a city of neighborhoods each with its own story. Brands have tapped into this by aligning themselves with local heritage. For instance, a local brewery might emphasize that it’s carrying forward the city’s great brewing tradition (following in the footsteps of AB InBev – formerly Anheuser-Busch – and the craft explosion). We see restaurants branding themselves around historical cuisines of St. Louis (like reviving old recipes or styles) as a marketing angle. A tech company might metaphorically compare their innovation to the spirit of innovation from the World’s Fair. These narratives create pride and differentiation. They say, we’re not just any company, we’re a St. Louis company, and that means something.
  • Arts and Music: The arts scene, from the Muny and Fox Theatre to the contemporary arts in Grand Center, feeds into marketing through collaborations and themes. It’s not unusual for a local ad campaign to feature local musicians, artists, or art locations. For example, a fashion retailer’s lookbook might be shot in front of the vibrant murals in the Grove or with musicians from the St. Louis Symphony, implicitly tying the brand to the city’s creative vibe. The connection can be more direct: companies sponsoring events like the Music at the Intersection festival or using local music in their ads. These efforts not only support the creative community but also imbue marketing with an authentic local flavor that audiences appreciate.
  • Sports and Shared Passions: St. Louisans rally around their sports teams (Cardinals, Blues, and now St. Louis CITY SC for soccer). Marketers often tap into this communal passion. We’ve seen brands run campaigns timed with Opening Day at Busch Stadium or play off Blues Stanley Cup fever. Even if it’s not a sports product, tying into what the community cares about can humanize a brand. It might be as simple as a bank running a social media post congratulating Yadier Molina on his retirement, or a coffee shop naming a latte after a star player during playoffs. These cultural touchpoints show the brand is in tune with the community’s zeitgeist.
  • Local Celebrations and Quirks: St. Louis has its fun quirks – Toasted Ravioli, gooey butter cake, the “where’d you go to high school?” ritual. Companies often use these in storytelling to connect on an emotional level. For example, a marketing director might write a nostalgic piece for the company blog about childhood memories at the City Museum or The Hill’s Italian grocers, subtly associating the brand with those warm local experiences. In advertising copy or imagery, sprinkling in these references can be like an insider wink to locals. It creates a bond – we share the same city, the same memories.
Two musicians, dressed casually in caps, play a trombone and saxophone against a brick wall. The "314 Day STLMade" logo highlights the scene, perfectly capturing St. Louis marketing flair in the upper right corner.
Local culture on display: Musicians of the Red & Black Brass Band embody St. Louis’s rich music scene during 314 Day celebrations (March 14, 3/14 for the 314 area code), an event that has grown into a week-long showcase of everything “so St. Louis.” Brands increasingly participate in 314 Day, highlighting local pride in their marketing. Photo credit Greater St. Louis Inc.

The image above captures a scene from 314 Day, a relatively new tradition where St. Louis celebrates itself every March 14th (3/14, our primary area code). This grassroots celebration has become a marketing opportunity for many local businesses to wave the STL flag. Last year’s 314 Day saw over a 100% increase in the use of the #314Day hashtag on social media – that’s huge engagement. Businesses join in by offering specials (e.g., $3.14 deals), sharing St. Louis facts, or simply expressing gratitude to the community. It’s a prime example of how a unique cultural asset (in this case, our area code and the pride attached to it) is used in brand storytelling. Companies that participate are effectively saying “we’re proud to be from here, and we’re part of this community.” The authenticity of that can strongly boost local customer affinity.

Another aspect of the creative economy is how local talent migration (as discussed earlier) intersects with cultural storytelling. Some marketing teams bring in outside creative perspectives (maybe a New York agency or a bicoastal creative director) – the challenge then is ensuring the story still feels local. Often, involving local artists or cultural experts as collaborators can bridge that gap. For instance, a national brand with a St. Louis market might commission a mural by a St. Louis graffiti artist and build a campaign around that artwork. This way, even if the core marketing strategy comes from outside, the execution has local creative DNA.

Furthermore, diversity in our creative voices is increasingly recognized. St. Louis has a significant African American population with deep cultural contributions (from Chuck Berry to modern visual artists), and a growing immigrant population adding new layers (the Bosnian community, for example, or the burgeoning Hispanic community celebrated in events like Hispanic Heritage Month showcases ). Brands that want to tell an inclusive story of St. Louis are starting to highlight these facets. A local ad campaign might feature a mix of faces and neighborhoods – a shot in North City, another on Cherokee Street, another in Chesterfield – consciously painting a picture of the whole community. This inclusive storytelling is not just socially conscious; it’s effective marketing to broaden appeal and show that the brand “gets” the city in all its variety.

In summary, the emerging creative economy in St. Louis provides both the talent and the inspiration that fuel modern marketing campaigns. While we must be mindful of talent flows (making sure we cultivate and retain creative skills here), St. Louis companies have a treasure trove of cultural material to draw from. Those that harness it – by employing local creatives, aligning with cultural events, and proudly wearing the St. Louis identity – often find their marketing resonates on a deeper level. It moves marketing from just selling a product to telling a story that people want to be a part of. And in an age where consumers (especially younger ones) value authenticity and community, that’s an invaluable advantage.

AI Adoption in St. Louis Marketing

No 2025 marketing report would be complete without discussing artificial intelligence. AI has rapidly moved from a buzzword to a practical toolkit for marketers. In St. Louis, we’re seeing companies of all sizes dabble in AI – from using AI to automate routine tasks to leveraging data-driven insights that inform strategy. This section looks at how widely AI is being adopted in the local marketing scene, differences between big and small businesses in implementation, and some real-world applications tailored to St. Louis market challenges.

Artificial intelligence is no longer the domain of Silicon Valley alone; it’s firmly taking root in the Midwest as well. In fact, 31% of local business decision-makers across the U.S. said they are actively using AI in their companies, and another 29% are testing it, with 13% planning to start in 2024. That means over 70% of local businesses are at least experimenting with AI. St. Louis businesses mirror this national stat pretty closely. We’ve observed a strong curiosity and openness to AI tools among our clients and partners. Local marketing firms and departments have recognized that AI can save time and enhance capabilities – a big deal, especially for smaller teams trying to do more with less.

One striking comparison: AI’s adoption has been blisteringly fast. By August 2024, nearly 40% of working-age Americans reported using generative AI (tools like ChatGPT) either for work or personal use. Researchers point out that this adoption rate, less than two years since generative AI hit mass market, far outpaces how quickly the internet itself was adopted (it took the internet a few more years to hit similar usage). In St. Louis, this general comfort with AI technology is visible. People across industries – not just tech folk – have started to incorporate AI helpers into daily tasks. For instance, a real estate agent might use ChatGPT to help draft listing descriptions; a nonprofit director might use AI to analyze donor data for patterns. In marketing teams, at least one person is likely pushing the envelope, trying out AI-based tools for something.

That said, the implementation rates vary by business size and sector. Larger corporations in St. Louis (think Edward Jones, Purina, etc.) often have formal AI initiatives or vendor solutions integrated into their marketing tech stack. They might use AI for advanced analytics, programmatic ad buying optimization, or personalized content recommendations on their websites. These enterprises have the resources to invest and also the data scale to really benefit from AI insights. On the other hand, small businesses might be using AI in a more ad-hoc way – like using an AI copywriting assistant for their Facebook posts or relying on the AI built into their email marketing software that suggests the best time to send campaigns. Interestingly, surveys (including one by Local Dialog) indicate that small businesses have embraced AI tools quite eagerly – it’s touted as “the small-business world has never embraced a new technology as quickly or enthusiastically as AI.” This is partly because many AI-powered services are affordable or built into tools they already use (e.g., an email platform might introduce an AI subject line generator).

Marketing agencies and firms in St. Louis are definitely on board. Local marketing experts told the St. Louis Business Journal that one of the biggest trends in advertising is indeed the adoption of AI tools. Many agencies have set up internal task forces or committees to explore AI – ensuring they don’t fall behind. A data editor at the Business Journal compiled insights from these experts, underscoring that AI is permeating the industry quickly.

Talking about AI in abstract is one thing; seeing how it’s actually used on the ground in St. Louis marketing is another. Let’s dive into some practical applications and examples:

  • Content Creation and Editing: A lot of day-to-day marketing work involves writing and design – areas where AI can assist. Local agencies mention using AI for “tactical, small things” in content creation. For instance, an AI tool might be used to resize and format images automatically for different social media specs (saving a graphic designer a bunch of repetitive work). Or a copywriter might use an AI writing assistant to generate a first draft of a blog post or to brainstorm headline variations. However, there’s caution too – as one St. Louis content director noted, the outputs of generative AI can be haphazard and lack the nuanced accuracy needed for some clients’ content. So they treat AI as a junior assistant rather than an autonomous creator. We find this approach common: AI does the rough work; human experts refine and fact-check, especially when content requires a genuine St. Louis touch or technical precision.
  • Research and Insights: AI is excellent at sifting through data. Marketing teams are using it to analyze customer data, web analytics, and even market research. For example, a local retail chain could feed sales data into an AI system to find patterns – perhaps discovering that certain products sell better in certain neighborhoods, which then informs localized marketing. One St. Louis agency president shared that they started using AI for new business outreach – specifically for list development, content development, and background research on prospects, tasks that are time-consuming. AI made that process more efficient, pulling together info on potential clients and even drafting personalized outreach content. This allows their team to focus more on strategy and less on slogging through Google searches or LinkedIn profiles.
  • Personalization and Customer Experience: Nationally, personalization is a big trend – tailoring marketing messages to individuals. AI makes this scalable. In St. Louis, companies with robust customer databases (like financial services or healthcare providers) are beginning to use AI to segment and personalize communications. For example, an insurer might use an AI model to predict which customers are interested in a new product, then only send marketing about that product to those customers, increasing relevance (and conversion) compared to a mass blast. On websites, AI-driven chatbots are increasingly common for local businesses. Go to a bank’s website or a university’s admissions page, and you’re likely to encounter a chatbot that can answer FAQs or help direct you – that’s AI quietly improving customer service and freeing staff for complex inquiries.
  • Advertising and Media Buying: AI is at work behind the scenes in digital advertising. Platforms like Google and Facebook use machine learning to optimize ad delivery – many St. Louis marketing advertisers just set their targets and budgets, and the algorithms do the heavy lifting of who sees what ad when. Additionally, some larger advertisers use programmatic advertising platforms that automatically buy and place ads across the web to reach specific audiences at optimal times, decisions driven by AI analysis of huge data sets. The result is often better ROI (for instance, lower cost per click or per lead) without human micromanagement. Small businesses benefit too, even if they don’t realize it – e.g., a local restaurant using a Google Ads smart campaign is leveraging AI without needing any expertise.
  • AI in Retail Experiments: One very visual example of AI in local business was Schnuck Markets’ pilot of AI-powered shopping carts. Schnucks, a major grocery chain headquartered in St. Louis, tested smart carts that can track items as customers shop. These carts (developed by an AI tech partner) aim to streamline the checkout process. While this is more of an operational use of AI than a marketing tactic, it has marketing implications: Schnucks positions itself as an innovative, customer-friendly brand. Deploying such technology can be a marketing point in itself (“shop with our new smart carts and skip the line!”). It also generates loads of data on how people shop, which can inform store layouts and personalized promotions.
A person pushes a shopping cart filled with groceries, including fresh produce and flowers, inside a store. The cart, showcasing innovative St. Louis marketing, features a digital screen and a red panel adorned with banana illustrations. Shelves of fruits are visible in the background.

Even grocery shopping is getting an AI assist in St. Louis. Schnuck Markets Inc. piloted AI-powered “smart carts” (example shown above) that automatically detect items as customers shop, aiming to make checkout frictionless. Innovations like this show how local businesses are embracing AI not just in marketing communications, but in the customer experience itself. Image courtesy of Schnuck Markets Inc.

  • AI for Efficiency in Agencies: Many St. Louis marketing agencies, including ours, use AI to improve internal processes. This might include using AI tools for project management (forecasting workloads, timelines), generating reports (automatically interpreting campaign data and creating plain-language summaries), or even for coding (like a web developer using an AI coding assistant to troubleshoot a website issue faster). One local firm created a dedicated R&D budget for team members to experiment with AI tools, recognizing that investing time in learning these tools can pay off in improved service for clients. The mindset is that AI can handle some of the grunt work, enabling creative professionals to spend more time on strategy, big ideas, and personal connections with clients – the areas where human touch is irreplaceable.
  • Addressing Local Market Challenges: St. Louis has its specific marketing challenges – for instance, a very diverse metro area with urban, suburban, and rural mix; or the need for economic inclusion (reaching consumers across varying income levels and digital access). AI can help by finding the best communication channels for different segments or optimizing budget spend geographically. A tourism marketing group, for example, could use AI to analyze which out-of-town visitor demographics are most interested in St. Louis (sports fans? history buffs? foodies?) and then tailor their digital marketing to target lookalike audiences in those categories across the country. Similarly, a local nonprofit aiming to spread a public service message could use AI-driven predictive modeling to identify which zip codes might need more attention and via what medium (social ads vs. mailers, etc.), making the outreach more efficient and impactful.

Of course, with all these opportunities, there are also some healthy concerns and limitations that St. Louis marketing professionals are navigating. One concern is maintaining authenticity and the human touch, something especially important to local audiences. Over-reliance on AI for customer-facing content can lead to bland or off-key messaging. So, many treat AI outputs as drafts, with humans editing to ensure the St. Louis voice or brand voice is correct. Data privacy is another consideration – using AI on customer data means ensuring compliance with privacy rules and ethical use of data. Larger firms have legal teams for this; smaller ones err on the side of caution and stick to using AI for non-sensitive tasks or anonymized data analysis.

In terms of current implementation rates: by now, in late 2024 into 2025, it’s safe to say that the majority of St. Louis marketing departments have at least one AI-driven feature or tool in regular use. It might be as simple as the automated email scheduling in Mailchimp or as advanced as an AI-based content optimization platform – but it’s there, quietly boosting productivity. The enthusiasm is there too; roughly 77% of local business leaders are positive about AI’s impact on their industries, which suggests adoption will keep rising. The practical, Midwest mindset of our region means we’re using AI not for hype, but where it truly adds value.

One might recall how previous tech waves took time to penetrate the Heartland – but AI’s value proposition of “do more with less” resonates strongly in a city known for its pragmatic innovation (after all, this is the city that built the Gateway Arch, a feat of engineering with Midwestern grit). So, St. Louis is quietly becoming an AI adopter in its own right. We’re not writing academic AI research papers here (leave that to the coasts), but we are applying the technology in meaningful ways. For businesses, the takeaway is clear: AI is here to stay in marketing, and those who embrace it thoughtfully will gain a competitive edge. Whether it’s through faster content creation, smarter ad spending, or better customer insights, AI can help even a local underdog compete with larger rivals. And in a market like St. Louis, where community and connection matter, freeing up human marketers to focus on strategy and relationships – while AI handles the tedious bits – is a winning formula.

Conclusion

The St. Louis marketing landscape of 2025 is a dynamic blend of old and new, local and global, human and AI. We’ve traversed through how the pandemic permanently altered marketing strategies, catapulting even the most traditional businesses into digital channels. We examined the art of balancing tight-knit community marketing with the boundless reach of online platforms – a balance many St. Louis businesses are mastering through integrated campaigns that feel personal yet scale broadly. We dissected where the marketing dollars are flowing, noting the decisive tilt toward digital spend and the superior ROI those channels tend to deliver, especially when leveraged with the creativity and authenticity that characterize successful St. Louis campaigns. We also celebrated the creative economy that underpins our marketing efforts – the people and cultural narratives that give St. Louis marketing its soul – while acknowledging the importance of nurturing and retaining talent to keep that engine running. And finally, we peered into the fast-emerging world of AI in marketing, seeing how local firms are using it pragmatically to work smarter and meet the evolving expectations of consumers.

A few key takeaways for business leaders emerge from this report:

As we navigate this landscape, one thing remains clear: the fundamentals of good marketing still apply. Know your audience, offer genuine value, tell a compelling story, and build relationships. The channels and tools have evolved – and will continue to evolve – but these principles are our north star. St. Louis companies that adhere to them, while adapting to change, are finding success. A local business that responds to an online customer inquiry with the same care as if that person walked into the store is going to win fans. A CEO who allocates budget not just to the trendiest tactic, but to what aligns with their strategy and customer behavior, is going to see results.

Seafoam Media has been privileged to ride the waves of change in marketing over the decades, from the rise of the internet to the mobile revolution to now AI and beyond. Through it all, our mission has been to guide businesses with expertise and empathy – cutting through hype, focusing on clarity and results. We hope this report has armed you with knowledge and insight that feels actionable and relevant. The 2025 horizon is bright with opportunity for those willing to innovate and stay true to their brand’s character.

In closing, remember that St. Louis’ marketing landscape is as rich and robust as the city itself. It’s a landscape shaped by resilience (forged in post-pandemic adaptation), by community spirit (the glue that binds local loyalty), by creativity (the spark that makes campaigns memorable), and by innovation (the engine propelling us forward). As you chart your course in this landscape, lean on those strengths. Embrace the digital future, but bring your St. Louis values with you. In doing so, you’ll not only achieve greater marketing success – you’ll strengthen the bond between your business and the community it serves. And that is a horizon worth aiming for.

In an era where consumers can spot inauthentic marketing from a mile away, building a brand faces a critical challenge: how to create genuine connections that stand the test of time. The days of carefully polished corporate messaging and one-way brand communications are behind us. Today's successful brand building is founded on something far more fundamental – authenticity. When building a brand in today's market, this authenticity serves as your north star.

The Evolution of Brand Trust

The shift in how we build and maintain brand trust has been seismic. Just a decade ago, companies building a brand could rely on carefully controlled messaging and traditional authority to build their market presence. But today's consumers have unprecedented access to information, peer reviews, and behind-the-scenes glimpses into company operations. This transparency has fundamentally changed the approach to building a brand.

What's fascinating is that this shift hasn't just changed how brands communicate – it's transformed what brand building means altogether. The most successful brands today aren't just selling products or services; they're building relationships based on shared values and genuine interactions. Modern brand building requires a completely different mindset.

What Building an Authentic Brand Actually Means

Let's clear up a common misconception in brand building: creating an authentic brand isn't about sharing every detail of your business operations or maintaining a casual social media presence. True authenticity in building a brand runs much deeper. It's about aligning your external messaging with your internal values and operations in a way that creates genuine value for your customers.

Think of it this way: authenticity isn't a marketing strategy – it's the natural result of building a brand that truly lives its values. When your internal culture, customer experience, and market presence all align, authenticity becomes less about what you say and more about who you are. This alignment is crucial when building a brand that lasts.

The Three Pillars of Building an Authentic Brand

1. Internal Alignment

The foundation of building a lasting brand starts within. This means creating systems and cultures that naturally produce authentic interactions. When your team deeply understands and believes in your brand's values, authentic communication becomes second nature rather than a scripted exercise.

Your internal processes should support and reinforce your brand promises. If you claim to prioritize customer service, your internal systems should make it easy for your team to deliver exceptional service consistently. This alignment between internal operations and external promises is essential for building a brand that resonates with authenticity.

Shiloh Counseling brand guidelines page displaying primary logos featuring a bird on a branch. The page lists brand elements like core, purpose, vision, and style. Two logo variations are shown: gold on light background and white on dark background.

2. Customer Connection

Building a brand that connects genuinely with customers requires moving beyond traditional demographic data to understand the real people who interact with your brand. This means creating opportunities for meaningful dialogue and actually listening to what customers say – not just during sales interactions, but throughout their entire journey with your brand.

The key to building a brand that truly resonates is to approach these interactions with emotional intelligence. Understanding customer needs, fears, and aspirations allows you to create genuine value rather than just pushing messages or products.

3. Market Presence

When building a brand, your market presence should be a natural extension of your internal culture and customer relationships. This means developing a distinctive voice that truly reflects who you are as a company, not who you think the market wants you to be.

Content creation becomes less about selling and more about serving. When building a brand focused on providing genuine value and building real relationships, the sales process becomes a natural outcome rather than a forced effort.

Building Systems for Sustainable Authenticity

Creating authentic brands isn't about grand gestures or one-time campaigns. Building a brand that lasts requires sustainable systems that consistently deliver authentic experiences. This means:

A collage of various pages from a brand guidelines document, showcasing sections on brand colors, typography, and core values, all set against a blue background.

The Long-Term Impact

The most powerful aspect of building an authentic brand is its compound effect over time. When you consistently deliver genuine value and build real relationships, you create a ripple effect that extends far beyond immediate business metrics.

Brands built on authenticity don't just weather market changes – they thrive through them because they've built relationships strong enough to sustain through difficulties. They create loyal customer bases that become brand advocates, leading to organic growth that's both more sustainable and more profitable than traditional marketing efforts could achieve.

Moving Forward

Building a brand isn't a destination – it's an ongoing journey of alignment between who you are and how you show up in the market. Start by auditing the gap between your current brand presence and your core values. Look for disconnects between what you say and what you do. Most importantly, listen to your customers and create systems that help you serve them more authentically.

Remember, when building a brand, the goal isn't perfection – it's genuine connection. In a world increasingly dominated by artificial interactions, authentic brands don't just stand out – they stand the test of time.

Website redesigns are interesting projects - kind of like home renovations, but with significantly fewer construction delays and dust-covered furniture. They're opportunities to fix what isn't working, amplify what is, and completely rethink how a business presents itself online.

For Chaney Windows & Doors, we started with a simple question: how do people actually shop for windows and doors in 2025? (Spoiler: not by scrolling through endless paragraphs of technical specifications, despite what some industry veterans might believe.) The answer shaped every decision that followed.

Design That Reflects Quality

Our new design prioritizes what matters most: Chaney's exceptional work. We moved away from the dark, text-heavy layouts of their previous site to create a cleaner, more inviting space. A refined palette of deep navy and warm gold creates a premium foundation that lets their craftsmanship take center stage. Because let's face it - nobody has ever said "I wish this website had more clutter."

A website screenshot for Chaney Windows and Doors, showcasing a house with large windows. The page highlights various window styles, including double hung, slider, and casement & awning. A contact number and "Request a Quote" button are visible.

Intuitive Architecture

The old site's structure felt a bit like a maze - you might eventually find what you're looking for, but you'll need some breadcrumbs to find your way back. We rebuilt everything around actual customer behavior. The new design allows for natural exploration, whether someone arrives looking for inspiration or specific product details. This improved structure doesn't just help visitors – it also gives search engines a better understanding of Chaney's offerings, enhancing their digital visibility.

A two-story house with a gray exterior is surrounded by greenery. The website header for "Charney Windows and Doors" features navigation links and a dropdown menu with window types. A badge at the bottom right highlights a "St. Louis A-List Winner" award.

Visual Storytelling

Products like windows and doors need to be seen to be appreciated. You can describe a slider window in great detail, but nothing beats actually seeing one - preferably without having to squint at a tiny thumbnail image. We expanded the visual experience with larger, high-quality photography that showcases both products and installations. The new gallery layout provides a more comprehensive view of Chaney's work, helping potential customers envision possibilities for their own homes.

Expanded Product Experience

Understanding window and door options can be overwhelming - somewhere between "assembling furniture without instructions" and "explaining cryptocurrency to your grandparents" level of overwhelming. We simplified the product showcase while actually providing more information. The ProVia lineup, in particular, is now presented in a way that demonstrates the breadth of options available while maintaining clarity and ease of understanding.

Screenshot of the Chaney Windows and Doors website showcasing the Heritage® Fiberglass door. The image features a brown woodgrain textured door with an oval window and lists specifications, warranty, and custom options available.

Behind the Scenes Improvements

Some of the most impactful changes aren't immediately visible (like a really good window installation, coincidentally):

The result? A digital presence that works as hard as Chaney does. No gimmicks, no trendy flourishes – just thoughtful design that serves its purpose well. Because sometimes the best features are the ones you don't notice until you need them. Kind of like a properly weatherstripped door in a St. Louis winter.

Want to see for yourself? Head over to Chaney Windows & Doors.

Interior of a dining room with a wooden table and cushioned bench, large windows showing an outside view. Text on the left offers a free quote for Chaney Windows and Doors, highlighting values of integrity, transparency, and experience since 2010.

January 2025 Marketing News & Happenings:

  1. AI-Driven Personalization Advances: Artificial intelligence continues to revolutionize marketing through hyper-personalized experiences. By analyzing complex patterns in browsing behavior, purchase history, and customer interactions, AI systems now craft individualized content that resonates with specific audience segments. Major brands report significant improvements in engagement rates and customer loyalty through these targeted approaches.
  2. Voice Search Optimization: The mainstream adoption of smart speakers and voice-activated devices is fundamentally changing search behavior. Brands are adapting their content strategies to optimize for natural language queries, focusing on conversational keywords and question-based content. This shift reflects the growing importance of voice-first experiences in the customer journey.
  3. AR/VR Transform Shopping: Major retailers like IKEA and Sephora are setting new standards in immersive shopping experiences. Through augmented and virtual reality implementations, customers can now visualize products in their own spaces or try them virtually before purchase. These technologies are showing promising results in reducing return rates and increasing customer confidence in online purchases.
  4. Social Commerce Evolution: Platforms like TikTok and Instagram have evolved beyond social networking to become significant shopping destinations. New features enable seamless in-app purchases, while advanced algorithms create personalized shopping feeds. This integration of social interaction and commerce is reshaping how consumers discover and purchase products.
  5. Trust-Based Marketing: In response to growing consumer skepticism, brands are prioritizing authenticity in their marketing approaches. User-generated content, transparent business practices, and genuine customer testimonials are becoming central to marketing strategies. Companies are finding that building trust through honest communication leads to stronger, more lasting customer relationships.
  6. Sports Marketing Diversification: The marketing landscape is expanding into new territory with emerging sports leagues and women's sports. Brands are discovering valuable opportunities in these previously underserved markets, targeting passionate fan bases through strategic sponsorships and partnerships. This diversification is opening up new channels for authentic audience engagement.
  7. Advanced AI Customer Service: Digital assistants and AI-driven chatbots have evolved to provide sophisticated, personalized support. These systems now handle complex inquiries with natural language processing and emotional intelligence, offering real-time assistance that rivals human support in many scenarios. Companies report significant improvements in customer satisfaction and response times.
  8. Ethical AI and Privacy: Organizations are taking a proactive stance on data privacy and ethical AI use. This includes implementing transparent data collection practices, clear opt-in processes, and responsible AI deployment. Companies are finding that strong ethical practices not only comply with regulations but also build stronger customer trust and loyalty.
  9. Quality Over Quantity: In response to digital fatigue, brands are prioritizing meaningful engagements over high-volume content distribution. This approach focuses on creating valuable, personalized experiences that resonate with specific audience segments. Companies report stronger engagement metrics and improved customer retention through this more focused strategy.
  10. Real-Time Brand Monitoring: CMOs are leveraging advanced AI-powered systems for proactive reputation management. These tools provide instant insights into public discussions, competitor activities, and brand sentiment across multiple channels. This real-time monitoring enables swift responses to emerging issues and opportunities, helping brands maintain and enhance their market position.

Our Take:

The start of 2025 brings a distinct convergence of technological advancement and human-centered marketing approaches. AI continues its transformation of the industry, but with a notably more nuanced implementation focused on enhancing rather than replacing human interactions.

The evolution of voice search and AR/VR technology signals a shift in how consumers discover and interact with brands. These emerging channels create opportunities for more intuitive, immersive customer experiences, while requiring marketers to adapt their strategies accordingly.

Social commerce's rapid growth reflects changing consumer behaviors, with platforms like TikTok and Instagram bridging the gap between social interaction and purchasing decisions. Meanwhile, the emphasis on trust and authenticity underscores the enduring importance of genuine connections in an increasingly digital world.

The expansion into diverse sports markets and the focus on meaningful engagements demonstrate the value of reaching specific audiences with relevant, impactful content. This targeted approach, combined with real-time brand monitoring, enables more responsive and effective marketing strategies.

Looking ahead, success will likely favor those who can balance technological innovation with authentic human connection, creating experiences that resonate on both practical and emotional levels.

January 2025 Marketing Events:

  1. Lead Generation World Conference 2025
    • When: January 5-7, 2025
    • Where: Hollywood, Florida
    • Focus: Lead generation, customer acquisition, and conversion strategies
    • Features: Immersive sessions and expert insights for campaign optimization
  2. NRF 2025: Retail's Big Show
    • When: January 12-14, 2025
    • Where: New York City, New York
    • Focus: Retail technologies and marketing strategies
    • Features: Keynote speeches, interactive sessions, and innovative retail solutions
  3. Traffic & Conversion Summit 2025
    • When: January 14-16, 2025
    • Where: Las Vegas, Nevada
    • Focus: Digital marketing and conversion optimization
    • Features: Practical insights on SEO, paid media, email marketing, and social media
  4. Advanced Email Conference
    • When: January 23, 2025
    • Where: Manchester, United Kingdom
    • Focus: Email marketing strategies and best practices
    • Features: Real-world use cases and actionable strategies
  5. Rev2025
    • When: January 28-30, 2025
    • Where: Online
    • Focus: Revenue optimization and growth strategies
    • Features: In-depth discussions on marketing strategies and web analytics

For more insights and updates, follow Seafoam on LinkedIn. Contact us to discuss how we can help you navigate the evolving marketing landscape and achieve your growth goals.

Some exciting news from our team: Seafoam has been awarded two Graphic Design USA (GDUSA) awards for our recent work with Tiny Little Monster and Shiloh Counseling.

The Projects

Screenshot of the Tiny Little Monster website homepage. The header states the business is "Artist Owned and Ferociously Independent." Below is a green monster graphic and an invitation to explore custom apparel printing services, with a "Get a Quote" button.

The first award recognizes our website redesign for Tiny Little Monster, a St. Louis print shop beloved for their independent spirit and quality craftsmanship. We created a digital space that makes it easy to explore their screen printing, embroidery, and DTF transfer services, while capturing the creative energy that makes them unique.

shiloh counseling brand guide on logo page

Our second award celebrates the brand identity system we developed for Shiloh Counseling. Working closely with their team, we crafted a visual language centered around a sophisticated color palette and bird motif. The design strikes a careful balance between professional and approachable – essential for a counseling practice focused on helping clients find peace and direction.

What Makes It Special

Both projects presented unique challenges that pushed us to do our best work. For Tiny Little Monster, we needed to translate their artistic, independent personality into a functional user experience. Their website needed to serve multiple audiences - from individuals ordering custom t-shirts to businesses seeking wholesale printing services. The resulting design preserves their creative spirit while providing clear pathways for different types of customers to find exactly what they need.

With Shiloh Counseling, we worked to create an identity system that would help put potential clients at ease from their first interaction. Mental health services require a delicate touch - too clinical feels cold, too casual feels unprofessional. The final design system, featuring earth tones and natural elements, creates a sense of calm and stability that extends across every touchpoint, from their website to their business cards.

Looking Ahead

While awards are always appreciated, the real reward is seeing these designs serve their purpose in the real world. For Tiny Little Monster, that means watching their online orders grow and hearing how much easier the new site is to use. For Shiloh Counseling, it's knowing their brand helps create a comfortable first impression for people taking an important step in their mental health journey.

We're grateful to work with clients who trust us with their visions and allow us to create something meaningful together. These awards from GDUSA remind us that good design isn't just about aesthetics - it's about solving real problems and helping businesses connect with their communities in authentic ways.

Ready to Start Your Project?

Let's talk about how thoughtful design could help your business grow. Reach out to start the conversation.

a man holding two certificates

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