Just how important is social communication for your small business? It's crazy to think that Twitter has been around as a platform since 2006, and yet many companies still haven't embraced it as an effective marketing and relationship building tool.
To help narrow that gap, the team at Twitter created an amazing infographic you can see below. It's chock full of research and data about the benefits of using Twitter for business.
Take a look and let us know what you think. Is Twitter the best customer service tool at your small business? Have you tried using paid features, such as ads or promoted posts?
Send us a tweet and share your thoughts!